Differentiators
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The key to successful Offshore outsourcing for your project lies in the selection of an experienced & technically qualified Offshore software development service provider. FIABLES is a flexible organization and has policies, which are to the highest degree customer-centric. An Offshore development partner must satisfy a number of critical technology, management and business criteria. FIABLES has all the essential ingredients of a successful software out-sourcing partner.
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FIABLES ability to quickly ramp up (or down) to match resource and skill levels to fluctuating demand. Thus matching Client’s IT costs with business delivery and providing the flexibility to plan IT effectively. A Relationship Manager dedicated to Client will ensure that FIABLES responds quickly and positively to any new requirements and that all engagements are carried out with the benefit of FIABLES’ high quality standards and strict Ethical code.
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| Client involvement in the resource selection process FIABLES will be fully transparent in the selection process for each resource and will welcome any participation of Client during the resource identification process. |
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Robust Quality Processes: Since the beginning, our development centre is certified ISO 9001:2008. In addition the development centre is operating at the level 3 of SEI CMMi (Capability Maturity Model). The delivery centre has implemented the continuous process optimization model to provide the metrication and transparency of operation required by major clients. Client will benefit from these high standards of quality through improved service delivery and user satisfaction. FIABLES’ Experience and Quality commitment is reflected in the results of independent customer satisfaction surveys comparing the performance of offshore providers.
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Reducing Total Cost of Operations (TCO) Outsourcing with FIABLES will bring significant cost reductions as the relationship with Client will grow. FIABLES operates in both fixed price and Time and Material arrangement, which will also incorporate a risk / reward element. FIABLES is willing to commit to increases in productivity, not only at time of taking on the project but as a continuous year-on-year commitment. FIABLES Industry practices strive to achieve this by effectively utilizing their proven processes and software tools.
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FIABLES Support to team deployed at Client premises FIABLES takes full responsibility of the staff deployed at the client premises in terms of technical & domain knowledge support from the various FIABLES CoE (Centre of Excellence).
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Long term commitment Every resource provided by FIABLES will be committed for the entire duration of the project with Client unless Client decides otherwise.
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Shadow resources at no extra cost FIABLES will ensure that there are 5-10% of resources working as shadow resources for the key team members deployed at Client acting as a backup in case of emergencies.
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Senior management commitment Our senior management has 20+ years of industry experience in handling large accounts and will be fully committed to monitor and to periodically review the engagement model. FIABLES understands the challenges faced in this model and has well defined process to mitigate the risks.
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On-site/Off-shore methodology FIABLES was one of the pioneers in setting up on-site offshore methodology for Europe overcoming the language and cultural barriers.
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Cross-Cultural Environment More than 50% of our staff is local European and working in a cross cultural environment is part of day to day activities.
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Process-oriented FIABLES takes pride in being process oriented instead of people dependent which helps to deliver consistent quality to our customers. FIABLES uses its own proprietary tool for project management
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